1 Job in Rio Verde, AZ
VSA Resorts is Hiring a Guest service agent Near Rio Verde, AZ
Description : About Us :
About Us :
Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. Like what Epic Pass did for the ski industry, or how Netflix replaced Blockbuster as a way for consumers to consume content easily, our mission is to develop next-generation travel programs delivering the best vacation experience for families to anticipate and enjoy, year after year.
Vacatia is a VC-backed company headquartered in San Francisco with offices nationwide. Vacatia is a great place to work with the resources and support you need to find a long-term career fit. www.vacatia.com
Located at the base of Camelback Mountain in Scottsdale, Arizona, Scottsdale Camelback Resort offers the prefect setting for guests to escape, unwind, and relax.
Come join a team that focuses on achieving goals through teamwork, integrity, and pride. Learn more about Scottsdale Camelback resort by visiting our website : www.
scottsdalecamelback.com
Essential Functions :
- Reports to Front Desk Manager.
- Check in / Check out procedures.
- Troubleshoot / solve guest's requests.
- Perform balance of shift revenue and bank at end of each shift.
- Complete all inbound reports from various exchange companies.
- Make new reservations for walk ins or future guests.
- Monitor video cameras for guest / staff safety and rule enforcement.
- Ensure proper policies regarding homeowners, resort members, and day use are enforced.
- Assist with training new associates on procedures and policies.
- Complete and submit daily shift task list to Supervisor(s).
- Displays courtesy and professionalism in all contacts.
- Demonstrate a clear understanding of SCR's policies and procedures.
- Demonstrate a clear understanding of SCR HOA rules and regulations.
- Keep all work areas clean and stocked.
- Perform all other duties as assigned.
Benefits : Eligibility after 60-90 days.
- Medical
- Dental
- Vision
- Life
- 401k
- Quarterly Bonus
- Monthly Employee Appreciation
- Access to Resort Amenities
Requirements :
Education / Experience Required :
- High school Diploma or GED
- Customer Service background
Specific Skills Required :
- Problem Resolution Solving
- Excellent Communication and Interpersonal skills
- Intermediate knowledge of Computer Applications
- Cash Handling Experience
- Customer Service background
- Well organized and have above standard written and oral communication skills
- Self-motivated / Team Player
- Detail Oriented
Physical Requirements :
- Must be able to lift 30 lbs, move, stand, walk, transverse, crouch / stoop, kneel, repetitive hand / wrist motion, reach, bend, see, recognize, distinguish, convey information and converse with staff & Guests with great consistency.
- Consistent viewing of computer screen.
- Focus on conversation with possible high volume of noise level.
Disclaimer : The Vacatia, Inc., subsidiaries, and affiliates is an equal opportunity employer. All decisions are based only on the individual's qualifications and ability to perform the work.
An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources.
The Scottsdale Camelback Resort reserves the right to modify this job description at any time, without notice. The specific requirements, duties and skills set forth in this job description are intended to be all-inclusive as of the date this document is prepared.
However this job description may not contain all of the duties, physical requirements and skills that you may be asked to perform during the period of time you work at the Scottsdale Camelback Resort.
Further, the job description is not a guarantee that you will perform any or all of these duties.
Compensation details : 17.5-17.5 Hourly Wage
PI9432eaecff94-26289-32878171
Last updated : 2024-05-01
Job Summary
Full Time
Accommodations
$27k-36k (estimate)
05/03/2024
08/02/2024
vsaresorts.com
VIRGINIA BEACH, VA
200 - 500
1900
<$5M
Accommodations
Related Companies
About VSA Resorts
VSA Resorts is a vacation ownership company managing three resort properties (Ocean Key, Ocean Sands, and the Atrium) located in the heart of the Virginia Beach oceanfront. All three properties are Silver-Crown designated by Resort Condominiums International (RCI), offering superb, condo-style accommodations and family-friendly amenities to help your family create vacation memories that last a lifetime.
The job skills required for Guest service agent include Customer Service, Cash Handling, Futures, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
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The agent tabulates the room rate and any telephone or room service charges added during the stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
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Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
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Step 3: View the best colleges and universities for Guest Service Agent.
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